ISO 30401 Foundation Training
Build a solid understanding of ISO 30401 principles and Knowledge Management Systems (KMS). This course introduces the structure, processes, and benefits of implementing a knowledge management framework that enhances learning, innovation, and operational continuity.
ISO 30401 Foundation Training Course is accredited by global certification board
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Designed With Industry Insight
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ISO 30401 Foundation Training Overview
The ISO 30401 Foundation Course provides a practical and clear introduction to the ISO 30401 standard for Knowledge Management Systems. It is designed for professionals seeking to enhance organisational learning, capture expertise, and foster collaboration through structured knowledge practices.
Key Topics Covered
- ISO 30401 Concepts: Understand how the standard supports knowledge-based value creation
- Knowledge System Design: Learn about the essential features and software used in KMS
- Core Components: Explore the key elements – people, process, technology, and strategy
- KM Processes: Understand how to collect, analyse, and apply knowledge for better decisions
- Real-World Application: Discover how to develop and maintain an effective knowledge framework
Course Benefits
- Understand ISO 30401 Clearly: Gain insights into the structure, terms, and framework of the standard
- Drive Innovation and Learning: Promote continuous improvement and smarter collaboration across your organisation
- Improve Knowledge Retention: Reduce knowledge loss and maintain continuity through systematic KM processes
- Support Cross-Functional Teams: Build systems that align information flow and expertise across departments
- Advance Your Career: Strengthen your professional profile with recognised KM expertise
This ISO 30401 Foundation Training Course is designed for professionals, managers, and individuals who are involved in knowledge management within organisations. This course is beneficial for various professionals including:
- Content Managers
- Quality Assurance Professionals
- Project Managers
- Knowledge Managers
- Customer Support Managers
- Risk Management Specialists
- Supply Chain and Logistics Professionals
- HR Professionals
ISO 30401 Foundation Training Outline
Module 1: Introduction to ISO 30401
- Introduction
- Scope
- Normative References
- Terms and Definitions
Module 2: Knowledge Management System
- Introduction to Knowledge Management System
- What is Knowledge Management?
- Types of Knowledge
- Benefits of a KMS
- Who Can Use a KMS?
- Knowledge Management System Examples
- How to Create a Knowledge Management System?
- Essential Features
- KMS Software
- Choosing a Knowledge Management Software
Module 3: Components of Knowledge Management
- Importance of Components of Knowledge Management
- Components
- People
- Process
- Technology
- Strategy
Module 4: Features of a Knowledge Management System
- User-Friendliness
- Search Functionality
- Reporting and Built-in Analytics
- Customisation
- Mobile App
- Collaboration Features
- Integration with Third-Party Tools
- Feedback System
Module 5: Knowledge Management Process
- Collecting
- Organising
- Summarising
- Analysing
- Synthesising
- Decision Making
What You’ll Learn in this Course
By the end of the course, you will be able to:
- Describe the purpose and structure of ISO 30401
- Identify and explain the core components of a knowledge management system
- Understand how to create and manage a KMS aligned with organisational goals
- Support knowledge capture, sharing, and decision-making processes
- Contribute to KM initiatives across departments and teams
What’s Included
- ISO 30401 Foundation Examination
- World-Class Training Sessions from Experienced Instructors
- ISO 30401 Foundation Certificate
- Digital Delegate Pack
ISO 30401 Foundation Training Exam Details
To achieve the ISO 30401 Foundation Training, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Individual Training
Boost your expertise with our Individual Training, tailored for professionals seeking ISO knowledge at their own pace. Learn core standards, industry best practices, and implementation skills from certified experts.
Corporate Training
Empower your teams with our Corporate Training solutions, designed to align ISO standards with your organisational goals. Ensure compliance, boost efficiency, and build a culture of continuous improvement across your workforce.
Our Upcoming Sessions
- Online Instructor-Led
- Online Self-Paced
- Classroom
- Onsite
Fri 3 Oct 2025 - Fri 3 Oct 2025
Duration: 1 Day
Fri 5 Dec 2025 - Fri 5 Dec 2025
Duration: 1 DayBoost Your Career with ISO Training
+44 20 3835 6142
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Hands-On Learning Experience
Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
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Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
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Training aligned with your sector, goals, and challenges, ensuring relevant, targeted learning every time.
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We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
- Flexible formats, including on-site, virtual, or blended, to suit your teams
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Feedback From Our Clients
The ISO 9001 Internal Auditor Training gave me practical insight into quality systems and how to apply audit techniques effectively. The sessions were clear and approachable, even without prior auditing experience. I now feel confident reviewing documentation, identifying nonconformities, and contributing to continuous improvement. The real-world examples and audit scenarios helped me understand the practical side of compliance and how it fits into our daily operations.
Completing the ISO 45001 Foundation Training provided me with a solid understanding of occupational health and safety standards. The training clarified legal requirements, hazard identification, and risk control measures. I’ve applied this knowledge to improve our incident response protocols and reinforce safety culture within the team. It’s also made me more effective at communicating compliance expectations and supporting ongoing H&S initiatives.
The ISO 22301 Foundation Training helped deepen my knowledge of business continuity planning and risk preparedness. The course content was practical and focused on real implementation challenges, which I could immediately relate to my role. I now play a more active part in reviewing continuity plans and coordinating recovery strategies. The training has improved how we manage operational risks and strengthened our overall resilience.
I registered my team in the ISO 9001 Lead Implementer Training, and the improvements were visible right away. The training gave us the tools to standardise workflows, enhance documentation, and build a consistent quality management system. The team has taken ownership of processes and is now more proactive in identifying areas for improvement. It’s significantly enhanced how we align with best practices and deliver results with greater reliability.
Our team participated in the ISO 45001 Lead Auditor Training to reinforce our internal safety and compliance framework. The training not only improved our auditing skills but also helped us critically assess our workplace health and safety practices. We’ve since implemented stronger controls and improved reporting structures. The shift in awareness and engagement has been very positive, especially in high-risk areas.
Frequently Asked Questions
What is the ISO 30401 Foundation Training about?
This course introduces learners to ISO 30401 principles, terminology, and structure. It focuses on knowledge management frameworks, enabling professionals to support strategy alignment, organisational learning, and effective knowledge-based decision-making processes.
Do I need any experience before attending this course?
No prior experience is required. The training is suitable for beginners and professionals looking to understand ISO 30401 fundamentals and how structured knowledge management systems can enhance organisational performance and innovation.
Who should attend the ISO 30401 Foundation Training?
Ideal for Knowledge Managers, HR Professionals, Process Leads, and individuals involved in capturing, sharing, or improving knowledge practices within their organisations using ISO 30401 guidelines.
Does the training include real-world examples and templates?
Yes, the course includes practical case studies, examples, and knowledge management templates to help learners understand and apply ISO 30401 principles effectively within their workplace environments.
What is the duration of the ISO 30401 Foundation Training?
The course is delivered in 1 day and includes instructor-led sessions, examples, and interactive activities focused on building awareness and understanding of ISO 30401 knowledge management systems.
