ISO 17020 Foundation Training
Build foundational knowledge of ISO 17020 and the requirements for the operation of various types of inspection bodies. This course is ideal for professionals seeking to understand the principles of impartial inspection, competence, and consistent conformity assessment.
ISO 17020 Foundation Training Course is accredited by global certification board
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ISO 17020 Foundation Training Overview
The ISO 17020 Foundation Course introduces the core concepts, terminology, and structural requirements of ISO 17020, a critical standard for organisations performing inspections. This course provides a practical understanding of inspection body operations, impartiality, and competence requirements in line with international best practices. Professionals gain clarity on how ISO 17020 helps ensure consistency, reliability, and integrity in inspection processes across various sectors.
Key Topics Covered
• Overview of ISO 17020: Purpose, scope, and relevance in inspection activities
• Types of Inspection Bodies: A, B, and C – their structure and operational distinctions
• Compliance and Competence: Requirements for organisational structure, impartiality, and technical expertise
• Quality Management System Elements: Documentation, internal audits, and continual improvement
• Global Recognition: The role of ISO 17020 in international trade and conformity assessment
Course Benefits
Grasp essential ISO 17020 principles: Gain a strong understanding of how inspection bodies maintain quality and trust
Prepare for advanced training: Ideal foundation for those progressing to auditor or implementer roles
Improve career prospects: Equip yourself for technical and compliance roles in testing, inspection, and certification (TIC) sectors
Help your organisation succeed: Support efforts to meet accreditation and regulatory expectations effectively
This course is designed for professionals entering the inspection field or those involved in establishing or managing inspection activities. It is especially relevant to:
Inspectors and Technical Staff
Quality Assurance Professionals
Laboratory and Field Supervisors
Compliance Officers
Accreditation and Certification Personnel
Consultants and Auditors new to ISO 17020
ISO 17020 Foundation Training Outline
Module 1: Introduction to ISO 17020
- Introduction
- Scope
- Normative References
- Terms and Definitions
Module 2: Inspection Bodies
- What is Inspection?
- Introduction to Inspection Bodies
- Goals and Requirements of Inspection Bodies
- Inspection According to ISO
- Important Functions of Inspection
- Types of Inspection Bodies
- Inspection Body Accreditation
Module 3: Inspection Procedure
- Select and Prepare
- Conduct Intelligence-Led Inspection
- Report, Record, Follow Up, Close Out, and Evaluate
Module 4: Quality Management and Improvement Overview
- What is Quality Management?
- Introduction to Quality Improvement
- Basics of Quality Improvement
- Quality Improvement Process
- Methods of Quality Improvement Management
- Benefits of Improving Quality
Module 5: General Requirements
- Impartiality and Independence
- Confidentiality
Module 6: Structural Requirements
- Administrative Requirements
- Organisation and Management
Module 7: Resource Requirements
- Personnel
- Facilities and Equipment
- Subcontracting
What You’ll Learn in this Course
By the end of the course, you will be able to:
- Understand the structure and intent of ISO 17020
- Identify the differences between inspection body types A, B, and C
- Recognise the key requirements for impartiality, independence, and operational competence
- Describe how ISO 17020 supports quality and consistency in the inspection process
- Contribute to the implementation or improvement of an inspection body’s management system
What’s Included
ISO 17020 Foundation Examination
Training from industry-recognised subject matter experts
ISO 17020 Foundation Certificate
Digital Learning Materials
ISO 17020 Foundation Training Exam Details
To achieve the ISO 17020 Foundation Training, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Individual Training
Boost your expertise with our Individual Training, tailored for professionals seeking ISO knowledge at their own pace. Learn core standards, industry best practices, and implementation skills from certified experts.
Corporate Training
Empower your teams with our Corporate Training solutions, designed to align ISO standards with your organisational goals. Ensure compliance, boost efficiency, and build a culture of continuous improvement across your workforce.
Our Upcoming Sessions
- Online Instructor-Led
- Online Self-Paced
- Classroom
- Onsite
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Hands-On Learning Experience
Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
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Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
Customised Content
Training aligned with your sector, goals, and challenges, ensuring relevant, targeted learning every time.
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Empowering Growth with Tailored Training Solutions
We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
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Feedback From Our Clients
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The ISO 22301 Foundation Training helped deepen my knowledge of business continuity planning and risk preparedness. The course content was practical and focused on real implementation challenges, which I could immediately relate to my role. I now play a more active part in reviewing continuity plans and coordinating recovery strategies. The training has improved how we manage operational risks and strengthened our overall resilience.
I registered my team in the ISO 9001 Lead Implementer Training, and the improvements were visible right away. The training gave us the tools to standardise workflows, enhance documentation, and build a consistent quality management system. The team has taken ownership of processes and is now more proactive in identifying areas for improvement. It’s significantly enhanced how we align with best practices and deliver results with greater reliability.
Our team participated in the ISO 45001 Lead Auditor Training to reinforce our internal safety and compliance framework. The training not only improved our auditing skills but also helped us critically assess our workplace health and safety practices. We’ve since implemented stronger controls and improved reporting structures. The shift in awareness and engagement has been very positive, especially in high-risk areas.
Frequently Asked Questions
What is the ISO 17020 Foundation Course about?
This course explains the purpose, structure, and application of ISO 17020 for inspection bodies. It helps learners understand the importance of impartiality, competence, and operational consistency.
Do I need any prior experience to take this course?
No prior experience is needed. The course is beginner-friendly and provides all essential knowledge for individuals new to ISO 17020 and inspection systems.
Which industries benefit from ISO 17020?
ISO 17020 is relevant across industries where inspection services are critical, including construction, manufacturing, energy, healthcare, automotive, and public safety.
Does the course explain the different types of inspection bodies?
Yes, the course covers the distinctions between Type A, B, and C inspection bodies, highlighting their operational and organisational differences.
Will I learn how to support ISO 17020 implementation?
Yes, the course provides practical insight into how ISO 17020 requirements are applied within an organisation, including system documentation and audit readiness.
