ISO 26000 Social Responsibility

The ISO 26000 Social Responsibility Course offers comprehensive guidance on integrating socially responsible practices into organisational strategy and operations. Suitable for sustainability officers, CSR professionals, and ethics advisors, this course helps participants understand how ISO 26000 can shape responsible decision-making and stakeholder trust across all sectors.

Key Topics Covered 

• Core Principles of Social Responsibility: Accountability, transparency, ethical behaviour, and human rights 

• Stakeholder Engagement: Identifying, prioritising, and communicating with affected parties 

• Sustainable Development Goals (SDGs): Linking ISO 26000 with global sustainability initiatives 

• Integration and Implementation: Embedding social responsibility into governance and culture 

Course Benefits 

• Lead responsible change: Drive sustainability, ethics, and inclusion through structured ISO 26000 practices 

• Enhance brand reputation: Build stakeholder confidence through commitment to social responsibility 

• Support ESG objectives: Align business goals with environmental, social, and governance (ESG) standards 

• Drive long-term value: Foster relationships and innovations that support enduring success 

This course is designed for professionals working in roles that influence or support social responsibility initiatives. It is ideal for: 

• CSR and ESG Professionals 

• Sustainability Officers 

• Ethics and Compliance Managers 

• Corporate Affairs Executives 

• Public Sector Officers 

• NGO and Development Professionals 

Module 1: Introduction to ISO 26000

• Overview of ISO 26000
• Scope
• Terms and Definitions

Module 2: Understanding Social Responsibility

• Social Responsibility of Organisations: Historical Background
• Recent Trends in Social Responsibility
• Characteristics of Social Responsibility
• State and Social Responsibility

Module 3: Principles of Social Responsibility

• General
• Accountability
• Transparency
• Ethical Behaviour
• Respect for Stakeholder Interests
• Respect for the Rule of Law
• Respect for International Norms of Behaviour
• Respect for Human Rights

Module 4: Corporate Social Responsibility (CSR)

• What is Corporate Social Responsibility?
• Importance
• Types of Corporate Responsibility
• Building a Socially Responsible Business
• What to Avoid When Creating a Socially Responsible Business Model?

Module 5: Recognising Social Responsibility and Engaging Stakeholders

• General
• Recognising Social Responsibility
• Stakeholder Identification and Engagement

Module 6: Build Sustainable CSR Programme

• Build Strategy Around Company’s Core Competencies
• Recognise Issues that Matter to Customers
• Develop CSR Initiatives that Make Employees Proud
• Measure the ROI of CSR Efforts for the C-Suite and Investors
• Expand Company’s Definition of CSR
• Be Prepared for Rapid Response to Current Events and Social Movements

Module 7: Internal Audit

• Understanding Internal Audits
• Internal Audit Process
• What is Internal Auditing?
• Internal Auditor

Module 8: Social Audit

• What is a Social Audit?
• Principles
• Significance
• Items Examined in a Social Audit
• Use of Social Audit Findings
• Role of Internal Audit in Corporate Social Responsibility

Module 9: Principles of Auditing

• Introduction
• Integrity
• Fair Presentation
• Due Professional Care
• Confidentiality
• Independence
• Evidence-Based Approach
• Risk-Based Approach

Module 10:  Managing an Audit Programme

• General
• Establishing Audit Programme Objectives
• Determining and Evaluating Audit Programme Risks and Opportunities
• Establishing the Audit Programme
• Implementing Audit Programme
• Monitoring Audit Programme
• Reviewing and Improving Audit Programme

Module 11: Internal and External Environment Analysis

• Internal and External Environments
• SWOT Analysis
• Analyse Internal Environment
• External Environment Analysis

Module 12: Guidance on Social Responsibility Core Subjects

• General
• Organisational Governance
• Human Rights
• Labour Practices
• Environment
• Fair Operating Practices
• Consumer Issues
• Community Involvement and Development

Module 13: Guidance on Integrating Social Responsibility Throughout an Organisation

• General
• Relationship of an Organisation's Characteristics to Social Responsibility
• Understanding the Social Responsibility of an Organisation
• Practices for Integrating Social Responsibility throughout an Organisation
• Communication on Social Responsibility
• Enhancing Credibility Regarding Social Responsibility
• Reviewing and Improving an Organisation's Actions and Practices Related to Social Responsibility
• Voluntary Initiatives for Social Responsibility

Module 14: Steps to Implement CSR in Business

• What are the Steps to Implement CSR in Business?

Module 15: Implementation Strategies

• CSR Implementation
• Hohnen´s CSR Implementation Framework
• CSR Implementation Model
• Propositions

Module 16: Introduction to Lead Auditor

• Lead Auditor
• Role of Lead Auditor

Module 17: On-Site Auditing

• On-Site Auditing
• Conduct Interview
• Create and Evaluate Checklist
• Questionnaires for Data Collection
• Conduct Document Review
• Evaluate the Work Done
• Provide Sample

Module 18: Competence and Evaluation of Auditors

• General
• Determining Auditor Competence
• Establishing Auditor Evaluation Criteria
• Selecting Appropriate Auditor Evaluation Method
• Conducting Auditor Evaluation
• Maintaining and Improving Auditor Competence

Module 19: Conducting an Audit

• General
• Initiating Audit
• Preparing Audit Activities
• Conducting Audit Activities
• Preparing and Distributing Audit Report
• Completing Audit
• Conducting Audit Follow-Up

By the end of the course, you will be able to:

• Explain the purpose, structure, and core themes of ISO 26000
• Integrate social responsibility into corporate policies and decision-making
• Identify stakeholder needs and manage expectations effectively
• Promote sustainable practices throughout the value chain
• Contribute to ethical, transparent, and inclusive organisational behaviour

To achieve the ISO 26000 Social Responsibility Training, candidates will need to sit for an examination. The exam format is as follows:  

• Question Type: Multiple Choice  

• Total Questions: 30  

• Total Marks: 30 Marks  

• Pass Mark: 50%, or 15/30 Marks  

• Duration: 40 Minutes