ISO 9001 Foundation Training Overview
The ISO 9001 Foundation Course offers a clear introduction to the ISO 9001 standard for Quality Management Systems (QMS). It is ideal for professionals involved in quality or those new to ISO standards. The course explains how ISO 9001 supports improved processes, customer satisfaction, and operational efficiency across industries.
Key Topics Covered
- Fundamentals of QMS: Purpose, benefits, and principles of a Quality Management System.
- Structure of ISO 9001: Overview of the clauses and the Plan-Do-Check-Act (PDCA) framework.
- Core ISO Concepts: Leadership, risk-based thinking, quality objectives, audits, and continual improvement.
- ISO 9001 and Related Standards: Connection with ISO 9000 and integration with other frameworks.
Course Benefits
- Understand ISO 9001 Clearly: Gain practical skills to apply the standard effectively.
- Progress to Advanced Training: Prepares you for Internal or Lead Auditor Courses.
- Boost Your Career: Build valuable expertise for roles in quality and regulatory.
- Improve Business Outcomes: Help drive efficiency, reduce waste, and increase customer trust.
This course is ideal for those new to Quality Management Systems and ISO standards. It provides a clear introduction to ISO 9001 principles and can benefit professionals such as:
- Quality Managers
- Project Managers
- Auditors
- Business Analysts
- HR Managers
- Process Engineers
- Regulatory Officers
ISO 9001 Foundation Training Outline
Module 1: Definition and Fundamentals
- International Organisation for Standardisation (ISO)
- Introduction to ISO 9001
- Basic Terminology of Quality Management System (QMS)
- Principles of Quality Management System (QMS)
- ISO 9001 Family of Standards and Versions
- ISO 19011:2018
- Fundamentals of ISO 9001:2015
Module 2: Structure
- ISO 9001:2015 and its Clauses
- Process Approach
- PDCA Cycle
- Layout Standards that Follow the PDCA
- Scope and Limitations
- Limitations of ISO 9001
- Benefits of ISO 9001
What You’ll Learn in this Course
By the end of the Course, you will be able to:
- Explain the purpose and benefits of ISO 9001 and QMS
- Understand the structure and key clauses of ISO 9001
- Recognise leadership and risk-based requirements
- Support implementation and continual improvement of a QMS
- Contribute to quality and improvement efforts in your organisation
What’s Included
- ISO 9001 Foundation Examination
- World-Class Training Sessions from Experienced Instructors
- ISO 9001 Foundation Certificate
- Digital Delegate Pack
ISO 9001 Foundation Training Exam Details
To achieve the ISO 9001 Foundation, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Open Book/ Closed Book: Closed Book
Individual Training
Boost your expertise with our Individual Training, tailored for professionals seeking ISO knowledge at their own pace. Learn core standards, industry best practices, and implementation skills from certified experts.
Corporate Training
Empower your teams with our Corporate Training solutions, designed to align ISO standards with your organisational goals. Ensure compliance, boost efficiency, and build a culture of continuous improvement across your workforce.
Our Upcoming Sessions
- Online Instructor-Led
- Online Self-Paced
- Classroom
- Onsite
Boost Your Career with ISO Training
Average salary boost for professionals with our ISO Training in compliance and standards roles
85%Learners begin roles in quality assurance, compliance, or audit after completing our ISO Courses
90% Compliance Readiness
Organisations report enhanced operational efficiency and preparedness following our ISO Training for employees
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Manufacturing and Production
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Energy and Utilities
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Construction and Infrastructure
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Waste Management and Recycling
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Information Technology and Information Security
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Public Sector and Environmental Services
Our Immersive Learning Solution
Hands-On Learning Experience
Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
Expert-Led Delivery
Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
Customised Content
Training aligned with your sector, goals, and challenges, ensuring relevant, targeted learning every time.
Empowering Growth with Tailored Training Solutions
We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
- Flexible formats, including on-site, virtual, or blended, to suit your teams
On-Demand Access
Custom and Scalable Solutions
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Feedback From Our Clients
The ISO 9001 Internal Auditor Training gave me practical insight into quality systems and how to apply audit techniques effectively. The sessions were clear and approachable, even without prior auditing experience. I now feel confident reviewing documentation, identifying nonconformities, and contributing to continuous improvement. The real-world examples and audit scenarios helped me understand the practical side of compliance and how it fits into our daily operations.
Completing the ISO 45001 Foundation Training provided me with a solid understanding of occupational health and safety standards. The training clarified legal requirements, hazard identification, and risk control measures. I’ve applied this knowledge to improve our incident response protocols and reinforce safety culture within the team. It’s also made me more effective at communicating compliance expectations and supporting ongoing H&S initiatives.
The ISO 22301 Foundation Training helped deepen my knowledge of business continuity planning and risk preparedness. The course content was practical and focused on real implementation challenges, which I could immediately relate to my role. I now play a more active part in reviewing continuity plans and coordinating recovery strategies. The training has improved how we manage operational risks and strengthened our overall resilience.
I registered my team in the ISO 9001 Lead Implementer Training, and the improvements were visible right away. The training gave us the tools to standardise workflows, enhance documentation, and build a consistent quality management system. The team has taken ownership of processes and is now more proactive in identifying areas for improvement. It’s significantly enhanced how we align with best practices and deliver results with greater reliability.
Our team participated in the ISO 45001 Lead Auditor Training to reinforce our internal safety and compliance framework. The training not only improved our auditing skills but also helped us critically assess our workplace health and safety practices. We’ve since implemented stronger controls and improved reporting structures. The shift in awareness and engagement has been very positive, especially in high-risk areas.
Frequently Asked Questions
What is the ISO 9001 Foundation Course about?
This course introduces the key principles and structure of ISO 9001. It helps learners understand how a Quality Management System works and how it can improve efficiency, consistency, and customer satisfaction in organisations.
Do I need any prior knowledge to join this course?
No prior experience is required. The course is suitable for anyone interested in learning the basics of ISO 9001 and Quality Management Systems, regardless of their background or current role in an organisation.
Is this course suitable for all industries?
Yes, ISO 9001 applies across all sectors. The course focuses on universal quality practices, making it relevant for professionals in manufacturing, healthcare, education, services, or any business aiming to improve quality outcomes.
Is this course recognised internationally?
Yes, the ISO 9001 Foundation Course is globally recognised. It equips professionals with trusted skills that are valuable in international roles focused on quality, operations, and continuous improvement across various sectors.
Will I learn how to apply ISO 9001 at work?
Yes, the course includes real-world scenarios and practical exercises to help learners clearly understand how to apply ISO 9001 principles effectively within their own organisation’s systems, teams, and improvement efforts.