ISO 17020 Conformity Assessment Training
Understand the requirements for inspection bodies and build reliable, impartial, and competent inspection frameworks with ISO 17020. This course supports organisations aiming for operational excellence and accreditation.
ISO 17020 Conformity Assessment Training Course is accredited by global certification board
- Uncompromising Quality Standards Accreditation backed by rigorous global benchmarks.
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Credentials that lead to interviews, promotions and mobility.
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Designed With Industry Insight
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ISO 17020 Conformity Assessment Training Overview
The ISO 17020 Conformity Assessment course offers comprehensive insights into the international standard that sets the criteria for the competence and impartiality of inspection bodies. This course is ideal for professionals working in inspection, quality, regulatory compliance, and accreditation roles. It provides guidance on establishing and maintaining inspection processes that meet ISO 17020 standards and support reliable decision-making.
Key Topics Covered
Understanding ISO 17020: Scope, structure, and principles behind inspection body accreditation
Types of Inspection Bodies: Distinctions between Type A, B, and C bodies and their operational models
Impartiality and Confidentiality: Maintaining objectivity and protecting sensitive information
Inspection Process Requirements: Managing documentation, reporting, corrective actions, and quality control
Course Benefits
Global Recognition: Learn a widely adopted standard in regulated and technical inspection sectors
Accreditation Readiness: Supports inspection bodies in meeting accreditation requirements
Risk Reduction: Promotes consistency, impartiality, and legal defensibility
Operational Efficiency: Encourages well-documented, auditable inspection practices
This course is suited for professionals working in or with inspection bodies or regulatory organisations, including:
Quality Managers
Inspection Officers and Engineers
Accreditation Consultants
Compliance and Regulatory Professionals
Technical Managers and Auditors
Government and Third-Party Inspectors
ISO 17020 Conformity Assessment Training Outline
Module 1: Introduction
Scope
Normative References
Terms and Definitions
Module 2: General Requirements
Impartiality and Independence
Confidentiality
Module 3: Structural Requirements
Administrative Requirements
Organisation and Management
Module 4: Resource Requirements
Personnel
Facilities and Equipment
Subcontracting
Module 5: Process Requirements
Inspection Methods and Procedures
Handling Inspection Items and Samples
Inspection Records
Inspection Reports and Inspection Certificates
Complaints and Appeals Process
Module 6: Management System Requirements
Options
Management System Documentation
Control of Documents
Control of Records
Management Review
Internal Audits
Corrective Actions
Preventive Actions
What You’ll Learn in this Course
By the end of the course, learners will be able to:
Understand ISO 17020 requirements for inspection bodies
Apply conformity assessment principles across inspection processes
Ensure compliance with impartiality, competence, and confidentiality clauses
Develop and implement documentation and internal control measures
Support the organisation’s accreditation and continual improvement efforts
What’s Included
ISO 17020 Conformity Assessment Examination
Expert-led training by certified professionals
ISO 17020 Conformity Assessment Certificate
Comprehensive digital delegate materials
ISO 17020 Conformity Assessment Training Exam Details
To achieve the ISO 17020 Conformity Assessment Training, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Individual Training
Boost your expertise with our Individual Training, tailored for professionals seeking ISO knowledge at their own pace. Learn core standards, industry best practices, and implementation skills from certified experts.
Corporate Training
Empower your teams with our Corporate Training solutions, designed to align ISO standards with your organisational goals. Ensure compliance, boost efficiency, and build a culture of continuous improvement across your workforce.
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Average salary boost for professionals with our ISO Training in compliance and standards roles
85%Learners begin roles in quality assurance, compliance, or audit after completing our ISO Courses
90% Compliance Readiness
Organisations report enhanced operational efficiency and preparedness following our ISO Training for employees
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Our Immersive Learning Solution
Hands-On Learning Experience
Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
Expert-Led Delivery
Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
Customised Content
Training aligned with your sector, goals, and challenges, ensuring relevant, targeted learning every time.
Advance Your Career Through Meaningful Learning Experiences.
Because real growth begins with the right training
Empowering Growth with Tailored Training Solutions
We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
- Flexible formats, including on-site, virtual, or blended, to suit your teams
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Feedback From Our Clients
The ISO 9001 Internal Auditor Training gave me practical insight into quality systems and how to apply audit techniques effectively. The sessions were clear and approachable, even without prior auditing experience. I now feel confident reviewing documentation, identifying nonconformities, and contributing to continuous improvement. The real-world examples and audit scenarios helped me understand the practical side of compliance and how it fits into our daily operations.
Completing the ISO 45001 Foundation Training provided me with a solid understanding of occupational health and safety standards. The training clarified legal requirements, hazard identification, and risk control measures. I’ve applied this knowledge to improve our incident response protocols and reinforce safety culture within the team. It’s also made me more effective at communicating compliance expectations and supporting ongoing H&S initiatives.
The ISO 22301 Foundation Training helped deepen my knowledge of business continuity planning and risk preparedness. The course content was practical and focused on real implementation challenges, which I could immediately relate to my role. I now play a more active part in reviewing continuity plans and coordinating recovery strategies. The training has improved how we manage operational risks and strengthened our overall resilience.
I registered my team in the ISO 9001 Lead Implementer Training, and the improvements were visible right away. The training gave us the tools to standardise workflows, enhance documentation, and build a consistent quality management system. The team has taken ownership of processes and is now more proactive in identifying areas for improvement. It’s significantly enhanced how we align with best practices and deliver results with greater reliability.
Our team participated in the ISO 45001 Lead Auditor Training to reinforce our internal safety and compliance framework. The training not only improved our auditing skills but also helped us critically assess our workplace health and safety practices. We’ve since implemented stronger controls and improved reporting structures. The shift in awareness and engagement has been very positive, especially in high-risk areas.
Frequently Asked Questions
What is ISO 17020?
ISO 17020 is an international standard that specifies the requirements for the competence, impartiality, and consistency of inspection bodies.
Why is ISO 17020 important for inspection bodies?
It ensures that inspection results are reliable, impartial, and recognised internationally—essential for legal, regulatory, and industry credibility.
What types of inspection bodies does ISO 17020 apply to?
It applies to Type A (independent), Type B (internal but separate), and Type C (integrated) inspection bodies, each with different operational independence.
Can this standard be integrated with ISO 9001 or other systems?
Yes, ISO 17020 can complement other management systems like ISO 9001 for a comprehensive approach to quality and compliance.
Who should attend this course?
Professionals in inspection, quality assurance, compliance, and those seeking to establish or improve accredited inspection processes.
