ISO 19011 Training

ISO 19011 Auditing Guidelines Course Overview

The ISO 19011 course provides essential knowledge and practical tools for planning, conducting, and improving management system audits. It offers a unified approach to auditing ISO standards such as ISO 9001, ISO 14001, ISO 27001, and others. The course helps professionals understand audit principles, develop checklists, gather evidence, and report findings. Ideal for internal auditors, lead auditors, quality professionals, and managers, ISO 19011 supports transparent, objective, and risk-based auditing practices. 

Key Topics Covered 

• Introduction to ISO 19011: Purpose, scope, and structure of audit guidelines 

• Audit Principles: Integrity, objectivity, evidence-based approach, and risk-focused thinking 

• Audit Programme Management: Planning and overseeing a series of audits for system-wide evaluation 

• Audit Activities: Conducting effective interviews, collecting evidence, and reporting findings 

Course Benefits 

• Audit Confidence: Gain the skills to audit ISO systems accurately and independently  

• Cross-Standard Expertise: Apply a consistent approach across multiple ISO standards 

• Process Improvement: Identify root causes and drive real change from audit findings 

• Regulatory & Certification Support: Help organisations maintain compliance and certification readiness 

This course is ideal for professionals involved in auditing or managing ISO systems, including: 

• Internal and External Auditors 

• Lead Auditors across ISO standards 

• Quality and Compliance Officers 

• HSE and Information Security Managers 

• Risk Management and Governance Professionals 

• Consultants and Business Excellence Leads 

ISO 19011 Course Outline

Module 1: Introduction to ISO 19011 

• Scope
• Normative References
• Terms and Definitions
• Principles of Auditing

Module 2: Managing an Audit Programme

• General
• Establishing audit Programme Objectives
• Determining and Evaluating Audit Programme Risks and Opportunities
• Establishing the audit Programme
• Roles and Responsibilities of Individuals’ Managing Audit Programme
• Competence of Individuals’ Managing Audit Programme
• Establishing Extent of Audit Programme
• Determining Audit Programme Resources
• General
• Defining Objectives, Scope and Criteria for An Individual Audit
• Selecting and Determining Audit Methods
• Selecting Audit Team Members
• Assigning Responsibility for An Individual Audit to Audit Team Leader
• Managing Audit Programme Results
• Managing and Maintaining Audit Programme Records
• Monitoring audit Programme
• Reviewing and Improving Audit Programme

Module 3: Conducting an Audit

• General
• Initiating Audit
• General
• Establishing Contact with Auditee
• Determining Feasibility of Audit
• Preparing Audit Activities
• Performing Review of Documented Information
• Audit Planning
• Assigning Work to Audit Team
• Reparing Documented Information for Audit
• Conducting Audit Activities
• General
• Assigning Roles and Responsibilities of Guides and Observers
• Conducting Opening Meeting
• Communicating During Audit
• Audit Information Availability and Access
• Reviewing Documented Information While Conducting Audit
• Collecting and Verifying Information
• Generating Audit Findings
• Determining Audit Conclusions
• Conducting Closing Meeting
• Preparing and Distributing Audit Report
• Completing Audit
• Conducting Audit Follow-Up

Module 4: Competence and Evaluation of Auditors

• General
• Determining Auditor Competence
• General
• Personal Behaviour
• Knowledge and Skills
• Establishing Auditor Evaluation Criteria
• Selecting Appropriate Auditor Evaluation Method
• Conducting Auditor Evaluation
• Maintaining and Improving Auditor Competence

By the end of the course, learners will be able to: 

• Understand the ISO 19011 guidelines and their application across management systems
• Plan, conduct, and report audits with professionalism and accuracy
• Identify and evaluate audit findings based on objective evidence
• Develop risk-based audit programmes aligned with organisational priorities
• Promote continual improvement through constructive audit outcomes

To achieve the ISO 19011 Training Course, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice
• Total Questions: 30
• Total Marks: 30 Marks
• Pass Mark: 50%, or 15/30 Marks
• Duration: 40 Minutes  
• Open Book/ Closed Book: Closed Book