ISO 20121 Event Sustainability Management System Training Overview
The ISO 20121 Event Sustainability Management System course equips professionals with the knowledge and tools to manage events sustainably. Based on the ISO 20121 standard, this course helps event organisers, planners, and stakeholders integrate sustainability into planning, delivery, and post-event activities. It addresses risk, resource management, supply chain engagement, and legacy planning for events of all sizes.
Key Topics Covered
Understanding ISO 20121: Structure, scope, and principles of the Event Sustainability Management System
Sustainability Planning and Integration: Aligning event objectives with social, environmental, and economic goals
Stakeholder Engagement: Communicating with communities, clients, and supply chains to build trust and collaboration
Monitoring and Continuous Improvement: Measuring sustainability performance and applying corrective actions
Course Benefits
Responsible Event Delivery: Supports the planning of low-impact, high-value events
Reputation and Compliance: Enhances brand credibility and meets regulatory or client expectations
Stakeholder Confidence: Builds trust with attendees, partners, and communities
Scalable Application: Suitable for small events to global-scale conferences and festivals
This course is ideal for professionals involved in event strategy, operations, or sustainability, including:
Event Managers and Coordinators
Sustainability Officers
Corporate Event Planners
Venue Managers
Project Managers in Events
Consultants and Compliance Specialists
ISO 20121 Event Sustainability Management System Training Outline
Module 1: Introduction to ISO 20121
Overview
Scope
Terms and Definitions
Module 2: Context of the Organisation
Understanding of the Organisation and its Context
Understanding the Needs and Expectations of Interested Parties
Determining the Scope of the Event Sustainability Management System
Event Sustainability Management System
Sustainable Development Principles, Statement of Purpose and Values
Module 3: Leadership
Leadership and Commitment
Policy
Organisational Roles, Responsibilities, and Authorities
Module 4: Planning
Actions to Address Risks and Opportunities
Event Sustainability Objectives and How to Achieve Them
Module 5: Support and Operation
Resources
Competence
Awareness
Communication
Documented Information
Module 6: Operation
Operational Planning and Control
Module 7: Performance Evaluation
Performance Against Governing Principles of Sustainable Development
Internal Audit
Management Review
Module 8: Improvement
Nonconformity and Corrective Action
Continual Improvement
What You’ll Learn in this Course
By the end of the course, learners will be able to:
Understand the purpose and benefits of ISO 20121
Identify key sustainability issues in event planning and delivery
Develop and implement sustainable event management frameworks
Engage stakeholders and manage supply chain sustainability
Monitor sustainability indicators and drive continuous improvement
What’s Included
ISO 20121 Event Sustainability Management System Examination
Expert-led training by certified professionals
ISO 20121 Event Sustainability Management System Certificate
Comprehensive digital delegate materials
ISO 20121 Event Sustainability Management System Training Exam Details
To achieve the ISO 20121 Event Sustainability Management System Training, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Individual Training
Boost your expertise with our Individual Training, tailored for professionals seeking ISO knowledge at their own pace. Learn core standards, industry best practices, and implementation skills from certified experts.
Corporate Training
Empower your teams with our Corporate Training solutions, designed to align ISO standards with your organisational goals. Ensure compliance, boost efficiency, and build a culture of continuous improvement across your workforce.
Boost Your Career with ISO Training
Average salary boost for professionals with our ISO Training in compliance and standards roles
85%Learners begin roles in quality assurance, compliance, or audit after completing our ISO Courses
90% Compliance Readiness
Organisations report enhanced operational efficiency and preparedness following our ISO Training for employees
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Manufacturing and Production
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Energy and Utilities
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Construction and Infrastructure
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Waste Management and Recycling
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Information Technology and Information Security
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Public Sector and Environmental Services
Our Immersive Learning Solution
Hands-On Learning Experience
Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
Expert-Led Delivery
Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
Customised Content
Training aligned with your sector, goals, and challenges, ensuring relevant, targeted learning every time.
Empowering Growth with Tailored Training Solutions
We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
- Flexible formats, including on-site, virtual, or blended, to suit your teams
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Frequently Asked Questions
What is ISO 20121?
ISO 20121 is the international standard for planning and managing sustainable events, focusing on environmental, social, and economic impact.
Why should event organisers adopt ISO 20121?
It helps reduce negative event impacts, improves stakeholder relationships, boosts reputation, and ensures long-term event sustainability.
Who benefits from implementing ISO 20121?
Event organisers, venues, supply chains, sponsors, and communities all benefit from sustainable practices guided by ISO 20121.
Is ISO 20121 suitable for all types of events?
Yes, the standard is scalable and flexible—applicable to local community events, global conferences, festivals, and sports events.
How does ISO 20121 support environmental goals?
It provides a framework to reduce waste, conserve energy and water, and lower the overall environmental footprint of events.