ISO 20700 Training
Ensure transparency, trust, and value in consultancy engagements. This course introduces ISO 20700, the international guideline for effective and ethical management consulting practices.
ISO 20700 Training Course is accredited by global certification board
- Uncompromising Quality Standards Accreditation backed by rigorous global benchmarks.
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Career-Defining Credibility
Credentials that lead to interviews, promotions and mobility.
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Designed With Industry Insight
Trainings based on evolving market demands.
ISO 20700 Training Overview
The ISO 20700 course provides a practical framework for delivering high-quality, ethical, and client-focused management consultancy services. Based on ISO 20700, this course is ideal for consultants, advisory firms, and clients seeking greater clarity and confidence in the consulting process. It covers principles such as transparency, accountability, competence, and value delivery, promoting professional excellence and client satisfaction.
Key Topics Covered
Introduction to ISO 20700: Scope, structure, and purpose of the standard in guiding consultancy services
Engagement Planning: Defining scope, expectations, roles, and resources collaboratively with the client
Delivery and Execution: Ensuring consistent, competent, and results-driven consultancy practices
Closure and Follow-up: Reviewing outcomes, knowledge transfer, and relationship management post-engagement
Course Benefits
Improved Client Relationships: Build trust through structured engagement and communication
Service Quality Assurance: Deliver services with consistency, professionalism, and measurable impact
Global Best Practice: Aligns with international expectations for ethical consultancy
Professional Recognition: Ideal for both independent consultants and consulting firms seeking credibility
This course is designed for professionals engaged in or overseeing consultancy services, including:
Management Consultants
Business Advisors
Project and Programme Managers
Internal Consultants and Change Agents
Client Relationship Managers
Quality and Compliance Officers in consultancy firms
ISO 20700 Training Outline
Module 1: Introduction
- Scope
- Normative References
- Terms and Definitions
Module 2: Principles of ISO 20700
- General
- Other Standards
- Ongoing Evaluation and Improvement
- Policies
Module 3: Contracting
- General
- Purpose
- Input
- Outcome
- Contents
Module 4: Execution
- General
- Purpose
- Input
- Outcome
- Contents
Module 5: Closure
- General
- Purpose
- Input
- Outcome
- Contents
What You’ll Learn in this Course
By the end of the course, learners will be able to:
- Understand the structure and intent of ISO 20700
- Apply ethical and structured approaches to management consulting
- Engage clients effectively and define project expectations clearly
- Deliver consultancy services that are transparent, efficient, and outcome-oriented
- Monitor and improve consulting practices through client feedback and reflection
What’s Included
ISO 20700 Examination
Expert-led training by certified professionals
ISO 20700 Certificate
Comprehensive digital delegate materials
ISO 20700 Training Exam Details
To achieve the ISO 20700 Certification, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Individual Training
Boost your expertise with our Individual Training, tailored for professionals seeking ISO knowledge at their own pace. Learn core standards, industry best practices, and implementation skills from certified experts.
Corporate Training
Empower your teams with our Corporate Training solutions, designed to align ISO standards with your organisational goals. Ensure compliance, boost efficiency, and build a culture of continuous improvement across your workforce.
Our Upcoming Sessions
- Online Instructor-Led
- Online Self-Paced
- Classroom
- Onsite
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Average salary boost for professionals with our ISO Training in compliance and standards roles
85%Learners begin roles in quality assurance, compliance, or audit after completing our ISO Courses
90% Compliance Readiness
Organisations report enhanced operational efficiency and preparedness following our ISO Training for employees
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Our Immersive Learning Solution
Hands-On Learning Experience
Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
Expert-Led Delivery
Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
Customised Content
Training aligned with your sector, goals, and challenges, ensuring relevant, targeted learning every time.
Advance Your Career Through Meaningful Learning Experiences.
Because real growth begins with the right training
Empowering Growth with Tailored Training Solutions
We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
- Flexible formats, including on-site, virtual, or blended, to suit your teams
On-Demand Access
Custom and Scalable Solutions
24x7 Support
Feedback From Our Clients
The ISO 9001 Internal Auditor Training gave me practical insight into quality systems and how to apply audit techniques effectively. The sessions were clear and approachable, even without prior auditing experience. I now feel confident reviewing documentation, identifying nonconformities, and contributing to continuous improvement. The real-world examples and audit scenarios helped me understand the practical side of compliance and how it fits into our daily operations.
Completing the ISO 45001 Foundation Training provided me with a solid understanding of occupational health and safety standards. The training clarified legal requirements, hazard identification, and risk control measures. I’ve applied this knowledge to improve our incident response protocols and reinforce safety culture within the team. It’s also made me more effective at communicating compliance expectations and supporting ongoing H&S initiatives.
The ISO 22301 Foundation Training helped deepen my knowledge of business continuity planning and risk preparedness. The course content was practical and focused on real implementation challenges, which I could immediately relate to my role. I now play a more active part in reviewing continuity plans and coordinating recovery strategies. The training has improved how we manage operational risks and strengthened our overall resilience.
I registered my team in the ISO 9001 Lead Implementer Training, and the improvements were visible right away. The training gave us the tools to standardise workflows, enhance documentation, and build a consistent quality management system. The team has taken ownership of processes and is now more proactive in identifying areas for improvement. It’s significantly enhanced how we align with best practices and deliver results with greater reliability.
Our team participated in the ISO 45001 Lead Auditor Training to reinforce our internal safety and compliance framework. The training not only improved our auditing skills but also helped us critically assess our workplace health and safety practices. We’ve since implemented stronger controls and improved reporting structures. The shift in awareness and engagement has been very positive, especially in high-risk areas.
Frequently Asked Questions
What is ISO 20700?
ISO 20700 is an international guideline
that provides best practices for delivering transparent, effective, and
client-focused management consultancy services.
Who should use ISO 20700?
Independent consultants, consulting firms,
and internal advisory teams can use ISO 20700 to improve how they engage,
deliver, and close consultancy projects.
How does ISO 20700 benefit consultants?
It provides a clear, structured approach to
consultancy delivery, increasing credibility, reducing risk, and enhancing
client satisfaction.
Can ISO 20700 be applied to all types of consulting projects?
Yes, it is flexible and can be applied to
strategic, operational, digital, HR, or financial consultancy projects across
various industries.
Does ISO 20700 apply to internal consultants?
Absolutely. Internal consultants and change
agents can use ISO 20700 to structure internal engagements and deliver greater
value to their organisations.
