ISO 38500 Training Overview
The ISO 38500 Course provides a structured overview of how to implement good governance practices for IT. It is designed for business leaders, IT managers, and governance professionals who are responsible for ensuring that IT systems are aligned with organisational objectives, well-managed, and accountable. This course introduces the six core principles of ISO 38500 and the Evaluate-Direct-Monitor model used to guide effective IT oversight.
Key Topics Covered
- IT Governance Framework: Purpose and structure of ISO 38500 and its alignment with business needs
- Leadership Principles: Core values of responsible IT governance
- EDM Model: How to Evaluate, Direct, and Monitor IT systems and projects
- Strategic Guidance: Embedding responsibility, performance, and human-centric governance
Course Benefits
- Improve strategic alignment: Ensure IT supports organisational goals and risk appetite
- Strengthen IT accountability: Define clear roles and responsibilities for IT governance
- Enable ethical IT use: Address conformance, human behaviour, and stakeholder interests
- Build confidence in decision-making: Adopt structured oversight for major IT initiatives
The ISO 38500 standard provides a framework for effective governance of IT within organisations. This ISO 38500 Training Course offers guiding principles and recommendations for individuals on how to use IT within their organisations. Here are the roles who will benefit from attending an ISO 38500 Training Course:
- IT Managers and Executives
- Risk Management Professionals
- IT Governance Professionals
- Risk Management Professionals
- IT Consultants and Advisors
- Compliance and Audit Professionals
- Enterprise Architects
- Quality Assurance Managers
ISO 38500 Training Outline
Module 1: Introduction to ISO 38500
- Scope
- Terms and Definitions
- Benefits of Good Governance of IT
Module 2: Principles and Model for Good Governance of IT
- Principles
- Model
- Evaluate
- Direct
- Monitor
Module 3: Guidance for the Governance of IT
- General
- Principle 1: Responsibility
- Principle 2: Strategy
- Principle 3: Acquisition
- Principle 4: Performance
- Principle 5: Conformance
- Principle 6: Human Behaviour
What You’ll Learn in this Course
By the end of the course, you will be able to:
- Understand the ISO 38500 standard and its key governance principles
- Apply the Evaluate-Direct-Monitor model to oversee IT decision-making
- Promote accountability and transparency in IT use
- Align IT governance with business strategy and stakeholder expectations
- Support ethical and efficient IT acquisition, performance, and compliance
What’s Included
- ISO 38500 Foundation Examination
- Expert-led training by IT governance professionals
- ISO 38500 Foundation Certificate
- Digital Delegate Pack
ISO 38500 Training Exam Details
To achieve the ISO 38500 Training, candidates will need to sit for an examination. The exam format is as follows:
Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Individual Training
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85%Learners begin roles in quality assurance, compliance, or audit after completing our ISO Courses
90% Compliance Readiness
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Engage with real-world scenarios, interactive tasks, and simulations that bridge theory and practical application.
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Learn from seasoned professionals with deep industry experience and insight into ISO standards and beyond.
Flexible Learning Formats
Choose from Online Instructor-Led, Online Self-Paced, or Classroom sessions designed to suit your pace and preferences.
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We help organisations equip their teams with the skills and knowledge needed to consistently meet industry standards. Our corporate training is designed around your specific operational goals, ensuring alignment with the ISO framework.
With a strong focus on real-world application and measurable outcomes, each session drives practical capability and lasting improvement. By fostering standard-driven performance across all levels, we empower your workforce to contribute confidently and consistently to organisational success.
- Delivered by industry-certified trainers with hands-on experience
- Custom content aligned to your sector, standards, and strategy
- Flexible formats, including on-site, virtual, or blended, to suit your teams
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Frequently Asked Questions
What is the ISO 38500 Course about?
This course introduces ISO 38500, the international standard for IT governance. It helps learners understand principles for directing and controlling IT use, ensuring alignment with organisational objectives, risk management, and strategic IT decision-making.
Do I need experience before attending this course?
No prior experience is required. The course is suitable for beginners or professionals involved in IT management, strategy, or compliance looking to understand how ISO 38500 supports governance of IT.
Who should attend the ISO 38500 Course?
This course is ideal for IT Managers, Governance Officers, CIOs, and decision-makers involved in aligning IT strategy with organisational goals and managing IT performance, risk, and accountability.
Does the course include practical governance frameworks?
Yes, learners explore ISO 38500 governance principles with examples, scenarios, and decision-making tools that help apply governance structures effectively in various business and IT contexts.
What is the duration of the ISO 38500 Course?
The course is delivered in 1 day and includes instructor-led sessions, real-world examples, and discussions that help learners understand and apply IT governance principles.